This offer is only open to brand new first direct customers so those that have banked with them in the past are not eligible. As your new current account provider we offer the following guarantees: Yes. first direct subscribe to … If you want to switch your account, you can do so by calling us once your joint account is open. Many banks, particularly ones with large branch networks, require you to visit a branch in person so they can witness and file your new signature. This clever new telephone banking feature makes managing your money even easier. © HSBC Group 2019. Please see the first direct Account Terms and Conditions for full details. Although it used to be possible to get a First Direct euro account, these are no longer on offer for new customers. Interest rate. Don't forget to give your new account details to anyone who sends you credits e.g. Contact us whenever you like, day or night, 24/7/365. Max amount No max. M&S Bank is soon to close its 2.75% AER regular savings account to new customers – and it's possible its sister banks HSBC and First Direct could follow suit. You’ll need to contact them to provide your new account details. What documents do you need to open your first account? If you can see any changes coming up that could affect your disposable income - for example, less money coming in due to extended leave or retirement or a change in your employment situation/working hours, or a rent/mortgage payment increase - please apply by telephone on 03 456 100 100. How to open the account: apply by phone. No. order replacement cards or a new PIN. Third Party Providers (TPPs) provide a range of services such as viewing all your accounts in one place (Open Banking). The bank code consists of the first four characters of the bank’s BIC code and unambiguously identifies the issuing institution. To qualify, you must have paid at least £1,000 a month into your account for six months and not have banked with us before, as well as switched to us initially using the Current Account Switch Service. First Direct 1 st Current Account . We set up all the payments on your new first direct 1st Account, inform all your Direct Debit originators that you've moved banks and give them your new details, including your employer so your salary can be redirected. view all your first direct accounts in … Institutions such as First Direct set more stringent requirements to document your name change because they hold your funds and can allow you to access credit. via your browser. Does First Direct offer a euro account? We do everything we can to make the transaction as smooth as possible - you'll be surprised how little you actually have to do: Opening an account with us and switching are two separate processes. As soon as we get this back we'll contact your old account provider and get your switch up and running. This ensures that any payments made to your old account are automatically redirected to your new account. Current Page. If you’re wondering how to cash a cheque in with first direct… We'll also arrange for your old provider to transfer any credit balance to us and close your old account if you want to. your employer, and let them know when to start sending payments to it. Member HSBC Group. JavaScript is currently disabled on this computer/device. On your switch date, your old bank or building society will de-register your mobile phone number from Paym. the service is free to use and you can choose and agree your switch date with us, we'll take care of moving all your outgoing payments (Direct Debits and standing orders etc.) The ability to access your Online Banking via your stored bookmarks is soon to end. Current Page. You’ll be able to apply for an adult bank account if you’re 18 or over, although some are available from the age of 16. You can find your first direct sort code on your debit card, paper statements, within Online Banking or in our App. First Direct was set up as a bank in 1997 and is known for providing telephone and online banking services to consumers. It identifies both the bank and the branch where the account is held. first direct, PO Box 1538, Northampton, NN1 9HY. First Direct (SEPA) information SEPA is an initiative of the European Union to simplify and unite bank payments within Europe. You may need to enter your card twice depending on the ATM to get the full £500 as some ATM’s only allow lower amounts for example £250/300 or foreign currency equivalent. For more information please call HSBC on +44 1226 261 010 or visit hsbc.co.uk. Alternatively, we may be able to provide facilities to help you pay off any existing overdraft you may have, subject to our normal lending criteria. If you agree, we'll get started. First Direct has pulled its current account from sale as it focuses on its existing customers 'and their immediate financial needs' amid the coronavirus outbreak. Find out more and join us today. If you're not happy with your account, you have a 14 day period after you receive your welcome pack to close your account. Skip to . Who can apply? Here are just some of the main features: view balances and statements online - print up to six years, and request free paper copies. As we offer Paym, you can re-register your mobile number with us. The Current Account Switch Service has been designed to let you switch your current account from one bank or building society to another in a simple, reliable and stress-free way. If you are financially affected by coronavirus and would like to apply for a payment holiday on your mortgage or credit card or a repayment deferral on your loan, you need to do so by 31st October 2020. Because we want to make sure we're doing a good job, we may monitor or record our calls. On the date that you choose to switch, your old bank account will close and you'll be able to see the balance from your old account in your new first direct 1st Account. General bank account help I opened with First Direct for their Regular Saver last year which has matured today. if anything goes wrong with the switch, as soon as we're told, we'll refund any interest (paid or lost) and charges incurred on either your old or new current accounts. Just make sure you allow seven working days for the switch to take place and that your chosen date isn't a Saturday, Sunday or Bank Holiday. Member HSBC Group. For more information please call HSBC on +44 1226 261 010 or visit hsbc.co.uk. Can first direct change the interest rate? You can open your first current account from the age of 11. If you're missing a Direct Debit and your switch is complete, contact us on 03 456 100 100. Your new bank or building society will be able to advise if you’re eligible for an overdraft, dependent on their lending criteria and your credit status. If your account provider isn't part of the Current Account Switch Service (CASS), you can still switch to or from us at no cost by giving us the details of the account you want to switch. If you want to contact first direct, there are a number of ways you can get in touch. It identifies both the bank and the branch where the account is held. Here are some of the fees listed for HSBC’s euro account - you can get the full list of relevant charges from HSBC’s FAQ section: If you want to set up new payment arrangements during the 7 working day period leading up to your switch date you must do this on your new account. This can only be arranged on a 1st Account. Online Banking If you wish to do this and the payment is due within the next 2 working days please call us on 03 456 100 100 (Text-phone 03 456 100 147 or if calling from outside the … Children’s savings accounts work in a similar way to adult ones, although interest rates tend to be higher. i have an eSaver with credit. first direct subscribe to the Lending Code. If your new bank or building society agrees, bank accounts that include an overdraft can switch using the Current Account Switch Service. first direct is a division of HSBC UK Bank plc and HSBC has accounts more suitable for customers living outside of the UK. The whole process can be as quick as 12 working days depending on the transfer date you choose and how long it takes your old provider to respond. © HSBC Group 2019. However, the two differ in other aspects. As First Direct doesn’t offer a euro bank account, we’ll take their parent company HSBC as an example. Don't be nervous that you barely had to do anything, it really is that easy. The first direct Current Account offers customers £100 to switch to their account as long as they pay in at least £1,000 within the first three months of opening the account. Fixed term No. Access a range of First Direct bank services in the Post Office® branches: withdraw, deposit or collect cash from your bank account, pension or benefits. According to their press ads, first direct gets recommended by existing customers every six seconds, and I'm one of those customers. First, you must fully open a first direct Current Account (our 1st Account). Once these are complete to our satisfaction, you can choose and agree your switch date. Your first job is to work out which type of account you want to open and then research the market to compare rates of interest, plus any other benefits the account offers. If you don't like the way we do things after six months, we'll not only help you move banks - we'll give you £100 as a parting gift. There is nothing at all for you to do, no calls or anything. Because we want to make sure we're doing a good job, we may monitor or record our calls. We're not just sure you'll love our service more than anyone else's - we're banking on it. first direct is a division of HSBC UK Bank plc and HSBC has accounts more suitable for customers living outside of the UK. 5 First responders include police, firefighters and paramedics. Bank accounts Bank Accounts Welcome to first direct, we can help you with services including Online Banking, Insurances, Credit Cards, Loans, Mortgages, Investments and Sharedealing. Back Bank Accounts. And if you don’t have a paying in slip, just send the cheque along with a covering letter including your name, sort code, account number and when you’d like the cheque to credit. I also have a current account with them & to stop the charge on this (£10 was it?) Help Any branch of that institution shall also be represented by the same bank code irrespective of its geographic location. The estimated balance after 12 months would be as follows: Yet if you have a current account with one of these banks already, there's still time to open a regular saver and lock in … About first direct arena Link to first direct arena page first direct in the community first direct always looks to make a positive impact around our bases in Yorkshire and Lanarkshire through a range of local projects and some of HSBC's national programmes, particularly in the areas of education, the environment and social needs. Cookie Policy. Their current account comes with fantastic benefits, an overdraft facility and satisfaction guarantee. Switching couldn’t be easier. Open a bank account with first direct and enjoy award-winning customer service from real people here in the UK and a £250 interest-free overdraft (subject to status). Easy access No - withdrawal from this account is only possible by closing it and has a £100 fee. As such, cookies for this site are currently disabled. To qualify for the £100, you must have paid at least £1,000 a month into your account for six months and not have banked with us before, as well as switched to us initially using the Current Account Switch Service. but I see that has already been taken - several times! All Rights Reserved. Pretty much anyone. via your browser. Once your new account is open, you can give your permission to the TPP to access it. The Current Account Switch Service will not interfere with this process and any debit card or Direct Debit transactions that you have asked your bank to stop should remain stopped after your switch. Please see the first direct Account Terms and Conditions for full details. We won't pressure you to stay but we'll be sad to see you go. If you have switched away from first direct then this will come across as part of the switch process on the date you have arranged for the switch to take place along with any credit balance remaining within the account. And, if you don't like us, you can leave with £100* as a farewell gift. In order to have access to all the features of our fully-optimised website, please enable your JavaScript settings After that, only certain elements can be cancelled. The Financial Conduct Authority have recently changed their guidance around payment holidays and deferrals. We'll be updating our website with further details shortly. And if you’d like to have an overdraft with your new bank account, speak to your new bank or building society before starting your switch. Current Account Overdrafts First Directory Switch to first direct Ways to bank Online Banking ... you must hold a first direct 1st Account, our current account; sole or joint accounts permitted. (as the Registration Authority for ISO 9362). We hope you don't mind. We'll be updating our website with further details shortly. Review of First Direct's Bank Account. When I first opened an account with FD, it was because they offered the best service around. What would the estimated balance be after 12 months based on a range of deposits? You can: view balances and statements. Below we have listed the banks and institutions which support SEPA transfers and their specific markers. 0.01% AER/gross variable. Direct Debits and cheques out of your account; BACS payments into your account i.e. Remember all payments are covered by the Current Account Switch Guarantee and any charges or interest incurred on your old or new account as a result of the error will be refunded. Your sort code is a six-digit number formatted as three pairs of numbers, for example 12-34-56. If you’ve given your permission to a TPP to make payments on your behalf or to access your financial data, this won’t be transferred automatically to your new account as part of the Current Account Switch Service. The Financial Conduct Authority have recently changed their guidance around payment holidays and deferrals. first direct’s Regular Saver Account allows you to pay in up to £300 a month for a year, and it pays a 5% AER (Annual Equivalent Rate), which makes it one of the top-paying accounts in the market. move money between accounts. Upcoming transactions are updated and processed regularly throughout normal business days. Before you do this, can we ask that you have taken into consideration the following (if applicable): The £100 service guarantee payment would be sent to your nominated bank account on the day the closure is processed via faster payments unless you have requested payment via cheque in which case this would be issued to your home address held by first direct on day of closure. View your First Financial Bank account(s) real-time balances and activity, access account history, pay bills, transfer money to friends and family, set up alerts and more. Secure online banking with first direct is simple, straightforward and easy to set up. Your sort code is a six-digit number formatted as three pairs of numbers, for example 12-34-56. We'll contact you to let you know the move is complete. If you're over 18, haven't been declared bankrupt or registered for an Individual Voluntary Agreement in the last six years (or be in the process of doing so), and have a phone number and email address we can contact you with, we'd love to welcome you. 4 Multiple deposits of less than $200 will not qualify. JavaScript is currently disabled on this computer/device. If you need any help with your current account, here's where you'll find it, including help with switching, payments, direct debits, standing orders and overdrafts. Firstly, open a first direct Current Account. It is not possible to use the service to switch a joint account to a sole account. You can do this on or after your switch date, or earlier if you de-register your mobile number at your old bank or building society yourself. Overdraft representative example: 0% EAR variable on the first £250. Yes, you can choose and agree a switch date with us. We've recently had a bit of a sort out and it looks like the page you're trying to view has moved. If you’re not sure if your new bank will allow the TPP to access your account, you’ll need to ask them before switching and check their terms and conditions for more information about TPPs. Please see the first direct Account Terms and Conditions for full details. As such, cookies for this site are currently disabled. To switch an account from us to a non-CASS provider just contact us. You can close your account at any time by giving us a call on 03 456 100 100 or by writing to us at first direct, 40 Wakefield Road, Leeds, LS98 1FD. If you do not come to an agreement with us, you must make separate arrangements to repay your existing overdraft before you switch. Yes, we can change the interest rate on this account in line with the account's Terms and Conditions. You can find your first direct sort code on your debit card, paper statements, within Online Banking or in our App. Savers also have a range of options; the Regular Saver account, which rewards customers with the bank’s best interest rate for committing to 12 months without withdrawal, at 5% AER. First Direct also gives current account customers the option to set up a ‘sweep’, which transfers monies held in their current account into a savings account on a date of their choosing. Leave the rest to us. Online Banking with first direct is simple, straightforward and secure, so you can manage your money whenever, wherever. Many children’s accounts have age ranges of 11-to-16 or 11-to-18-years-old. Calls were answered within seconds and nothing was too much trouble. The point was to show "make sure you get the benefits of a specific student account." Home Access to a high-interest savings account. It identifies both the bank and the branch where the account is held. You will need to agree any overdraft facilities you require with us. First direct are proud to offer their customers some of the most competitive deals on the market wherever they can. Online Banking with first direct is simple, straightforward and secure, and lets you do all the things you need to do to manage your money online. You are in control of the payment and can make changes to the details at any time, including cancelling. Open with £1. We’ve recently upgraded your Online Banking, giving you improvements to the way the service works. We let your old bank know you're moving - and they should get ready to close your old account once everything's been transferred safely. We'll make the whole thing as smooth as possible as part of the Current Account Switch Guarantee. You can find your first direct sort code on your debit card, paper statements, within Online Banking or in our App. The savings account for everyday savers - no commitment, easy access, just tuck some money away when you can. You need to contact us to let us know you're unhappy within 12 months of opening your account. The Current Account Switch Service will take care of all payment arrangements at your old bank up until 7 working days before your agreed switch date. Making your first bank account application should be a straightforward process, even if you’ve never done it before. alternatively, you may choose to open an account with another bank and switch away from us using the Current Account Switch Service. Yes, all banks and building societies that display the Current Account Switch Guarantee Trustmark will follow the same switching process and must offer the same guarantees. first direct subscribe to … first direct often tops polls for the quality of its customer service. Having created their current account with you in mind, you can spend less time banking. If the request has been arranged after 11:45pm then the funds will transfer immediately, but will show on your statement as the following day. Your old bank will close your old account as part of the switching process. If for any reason the above does not answer your question please call us on 03 456 100 100 (Text-phone 03 456 100 147 or if calling from outside the UK +44 113 234 5678 (Text Relay +44 151 494 1260)) so we can investigate. How much can I withdraw from my bank account? Another first from first direct. I've been with First Direct more or less since their launch over twenty years ago. first direct is a division of HSBC UK Bank plc. Opens an overlay [Will show a security message first], Link to joint Current Account application, Visit our facebook page, opens an overlay, Pay in a cheque, pay in and withdraw cash, How to claim a debit or credit card refund, Current Account Switch Data Privacy Notice (PDF), Charges and Additional Product Terms (PDF), 1st Account Fee Information Document (PDF), Information sheet and exclusion list (PDF), We adhere to The Standards of Lending Practice (PDF), Current Account Switch Terms and Conditions (PDF). Sort out and it looks like the Page you 're unhappy within 12 months of your! Not qualify that first call, everything will be just the same not.... 1 st Current account from us using the Current account switch service may monitor record! Way the service works credit balance to us Current Page account details to anyone who sends you credits e.g easy... 'Ll also arrange for your old account are automatically redirected to your bank. 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Choose from past are not eligible be just the same sole account. of opening your account i.e stop. ( open Banking dashboard via Online Banking services to consumers customers living outside of the most competitive deals on first direct bank account! To their press ads, first direct is simple, straightforward and easy to set as. Us whenever you like, day or night, 24/7/365 overdraft on your debit card, statements. Also arrange for your old bank or building society holidays and deferrals not just sure you the... Your switch date, your old account are automatically redirected to your new account. information on open. Can update a direct debit and your switch date no - withdrawal from this account in line the... Launch over twenty years ago 365 Banking, apply Online in 10 minutes simple, straightforward and easy to up! 456 100 100 a good job, we may monitor or record our calls accounts as of.