Every day, we want to be “improving life with energy.” We produce, market and deliver the vital electricity, coal, oil and natural gas that our customers need. Rapid City, South Dakota 57701. Berry’s responsibilities include customer service, marketing Black Hills Power’s products and services, customer and community relations, and employee relations. Community Involvement We’re proud to support the following worthwhile groups. Big Brothers Big Sisters My payment is due on the first of every month. Emergency Assistance: 1-800-839-8197 1-800-694-8989 1-800-246-1109. Initial Black Hills Energy complaints should be directed to their team directly. I paid my payment for November at 6:00 in the morning on th Tom is a Certified Energy Manager responsible for technical support for commercial, industrial and residential customers in the Northern Black Hills. Rapid City Corporate Headquarters. JD Power is the standard measurement tool for customer satisfaction in the utility industry. Customer Surveys JD Power. We typically outperform the industry average. You can find contact details for Black Hills Energy above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … No matter what your energy challenges, we’re here to help year-round. Box 6006 7001 Mount Rushmore Rd. Black Hills Energy 7001 Mount Rushmore Road Rapid City, SD 57702. Mailing Address: P.O. Black Hills Power Black Hills Energy Cheyenne Light Fuel & Power Black Hills Corporation Attn: Fulfillment Group PO Box 6006 Rapid City, SD 57709-6006 For local information enter your zip code . Energy Services Advisor. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Black Hills Energy Customer Service. We employ 2,900+ women and men in communities across our service territory to manage our operations and serve our customers with the highest level of customer service. Contact Black Hills Energy Customer Service . Customer service: 888-890-5554 Monday – Friday 7 a.m. – 6:30 p.m. MT. Customers with concerns about the identity of someone claiming to represent the company is urged to call Black Hills Energy at 1-888-890-5554 to verify employment. Up until about 2 months ago, I never had a problem. Our experienced, friendly customer service team is dedicated to meeting all your energy needs. Customers with concerns about the identity of someone claiming to represent the company should call Black Hills Energy at 1-888-890-5554 to verify employment. Please enter your zip code to see local contact information. Rapid City Corporate Headquarters Mailing Address Contact Black Hills Energy Customer Service. Website: www.blackhillsenergy.com . With more than 50 years combined experience in the customer service and energy markets, we’re proud to be a qualified supplier in the Choice Gas program. 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